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NDIS Services

Get more out of your NDIS funding – and each day

Work with our friendly experts to help achieve your goals!

We’ve been helping make days easier for more than 45 years, so you can make the most of each day with the support you need.

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Services & care planning

We help you shape care plans with expert advice on services to make days easier

Your priorities and support needs inform how to spend your budget to help you get the most out of each day – choose from service such as:

Health & wellbeing

  • Nursing services & medication support
  • Allied health, podiatry, occupational health, physio

Meals & daily living

  • Meal preparation & food delivery services
  • Cleaning, household chores & shopping
  • Gardening clean up & maintenance

Social connection & activities

  • Transport services to appointments & social activities
  • Companionship & conversation

Personal care

  • Grooming & dressing to feel at your best
  • Showering, hygiene & toileting support

Respite care

  • A range of options available to support regular carers and family members needing extra help

Home safety & modifications

  • Safety equipment to make life easier
  • Bathroom & home modifications to keep you safe

Types of NDIS support

  • Daily living assistance
  • Social & community engagement
  • Respite support
  • Travel & transport assistance
  • Home supports & meal preparation
  • Personal support & companionship

How it works

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Step 1. Referral

You, your family or your local support coordinator connects with Sai

Step 2. First call

A Sai Support Parter gets in touch to learn more about you and your goals

Step 3. Home visit

We visit you in your home to develop a support plan that’s right for you

Step 4. Get started

You meet your support worker team, and we get services started

Step 5. Ongoing support

You have direct phone access to your Support Partner & we stay in touch

FAQ

Your top NDIS questions answered!

Who can access the NDIS?

The NDIS is for Australians under 65 with a permanent and significant disability affecting their ability to perform daily tasks. Your eligibility will be assessed based on your individual circumstances and how it impacts your functional capacity. The program aims to help individuals gain independence and participate more fully in life and the community.

How do I apply for the NDIS?

To apply, you must complete an Access Request Form and provide medical or other evidence about your disability. You can apply by calling NDIS 1800 800 110  or visiting the NDIS website. Gathering detailed information, including health records, and needs helps ensure the application process goes smoothly.

What does the NDIS cover?

The NDIS funds “reasonable and necessary” supports that assist daily living, such as personal care, assistive technology, therapies, and community participation. It doesn’t cover day-to-day costs like rent or groceries. Support is tailored to individual needs.

What do NDIS services costs?

The NDIS Pricing Arrangements and Price Limits outlines how support providers charge for services delivered to NDIS participants. The National Disability Insurance Agency (NDIA) regulates pricing to ensure supports remain affordable, fair, and sustainable while providing value for money for participants and fostering growth in the provider market. See government pricing here.

What if I have problems with my NDIS plan?

If you’re unhappy with your plan or funding, you can request a review. If issues remain unresolved, the Administrative Review Tribunal can help. Advocacy services, like PWD Australia, can also support you in navigating these challenges.

What do NDIS workers do?

NDIS support workers play a crucial role in empowering individuals with disabilities to live their best lives and reach their full potential. The responsibilities of an NDIS support worker require a range of skills, including excellent communication, patience, empathy, and a strong commitment to making a positive difference in the lives of those they support.

The key responsibilities of an NDIS Support Worker include:

  1. Providing practical and emotional support to individuals with disabilities
  2. Assisting with daily activities such as personal care, meal preparation, and mobility
  3. Facilitating access to the community and promoting social inclusion
  4. Working with individuals to understand their needs and develop customized support plans
  5. Implementing support plans and monitoring progress towards achieving goals and aspirations
  6. Providing respite care for families and carers
  7. Collaborating with other support workers, healthcare professionals, and service providers
  8. Providing transport and accompaniment to appointments and activities
  9. Keeping accurate records and updating support plans as needed
  10. Encouraging individuals to take an active role in their support and promoting independence
  11. Ensuring participants are safe, and reporting any incidents that may occur.
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Prefer to talk to one of our friendly NDIS experts?

Simply pick up the phone, and let's us know how we can help or send us an email and we'll get back to you shortly!

Call now on 03 8785 0999

 

Meet our NDIS support service team

Our local NDIS team loves what they do

It doesn’t feel like work – I love working with a variety of people seeing them reach their goals

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Belinda
NDIS Support worker

I feel supported to offer the very best of care to my clients, enhancing their quality of life and maintaining their independence.

Caroline

Caroline
NDIS Support worker

I love working with clients in a positive, fun way while taking into account their interests and promoting independence.

Kerry
NDIS Support Worker

It's great to be able to share a laugh and a smile.

Carol

Carol
NDIS Support Worker

Reviews

What our NDIS clients are saying

"From the first encounter with staff until I had exhausted all my questions, I was very impressed with all aspects of this service. SAI was the most impressive, and friendly, of all 7 companies I contacted. I feel secure in the knowledge that SAI will take good care of me. A great company."

Marie (client)
Google review

"I love my choice of provider SAI. I am more than impressed with the quality of the home care givers, who have proven to be genuinely caring. SAI have set the standards high, and as a consumer I love and benefit from that. I can’t sing their praises enough."

Marylin (client)
Google review

"SAI is an excellent service with extremely knowledgable staff who take a client-centred approach to providing the very best quality service in order to meet the needs of their clientele."

Georgia (client)
Google review

"I was visiting my mother recently and was so happy to see my mother having a spark and happiness on her face after such a long time. Thank you very much SAI. Your carers touched our heart."

Barbara (client daughter)
Google review

"We have switched aged care company’s for my mothers care package. We now receive more hours, and have found the carers much more attentive. Renee our care manager has been great with the communication. We would recommend SAI because of their expertise and supporting us at last minute. Thank you, Tsobanos Family."

Danielle (client daughter)
Google review

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