Contact our team
Contact our team
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Call us 03 8785 0999
NDIS Services
Comprehensive services
Working with your entire network, we form a complete profile of your health & support needs – and we work collaboratively to ensure you have help at times that work for you.
Enjoy active 24-hour support with your support worker available throughout the night, and ready to help however you may need.
Gain greater independence with life skills training from a range of options such as enhanced communications, personal self-care, decision making and more.
Services & care planning
Our approach
In close collaboration, we help you build your support team and goals, and match you with the right support workers to fit your needs.
With your goals at the centre, we help you stay in control and exercise choice, with a flexible approach to ensure you get the most out of your plan.
You can call your NDIS Support Partner direct for personalised support & solutions. And with a loyal team of support staff, you'll always know whose there to help.
You, your family or your local support coordinator connects with Sai
A Sai Support Parter gets in touch to learn more about you and your goals
We visit you in your home to develop a support plan that’s right for you
You meet your support worker team, and we get services started
You have direct phone access to your Support Partner & we stay in touch
FAQ
The NDIS is for Australians under 65 with a permanent and significant disability affecting their ability to perform daily tasks. Your eligibility will be assessed based on your individual circumstances and how it impacts your functional capacity. The program aims to help individuals gain independence and participate more fully in life and the community.
To apply, you must complete an Access Request Form and provide medical or other evidence about your disability. You can apply by calling NDIS 1800 800 110 or visiting the NDIS website. Gathering detailed information, including health records, and needs helps ensure the application process goes smoothly.
The NDIS funds “reasonable and necessary” supports that assist daily living, such as personal care, assistive technology, therapies, and community participation. It doesn’t cover day-to-day costs like rent or groceries. Support is tailored to individual needs.
The NDIS Pricing Arrangements and Price Limits outlines how support providers charge for services delivered to NDIS participants. The National Disability Insurance Agency (NDIA) regulates pricing to ensure supports remain affordable, fair, and sustainable while providing value for money for participants and fostering growth in the provider market. See government pricing here.
If you’re unhappy with your plan or funding, you can request a review. If issues remain unresolved, the Administrative Review Tribunal can help. Advocacy services, like PWD Australia, can also support you in navigating these challenges.
NDIS support workers play a crucial role in empowering individuals with disabilities to live their best lives and reach their full potential. The responsibilities of an NDIS support worker require a range of skills, including excellent communication, patience, empathy, and a strong commitment to making a positive difference in the lives of those they support.
The key responsibilities of an NDIS Support Worker include:
Why sai?
We take time to know you and match you with experienced care professionals
Call your Care Partner direct, and always speak to someone you know
Our own loyal support staff means you enjoy the same familiar faces each time we're there to help
As locals ourselves, we’re part of the community we serve and live and work in your neighbourhood.
Meet our NDIS support service team
It doesn’t feel like work – I love working with a variety of people seeing them reach their goals
Belinda
NDIS Support worker
I feel supported to offer the very best of care to my clients, enhancing their quality of life and maintaining their independence.
Caroline
NDIS Support worker
I love working with clients in a positive, fun way while taking into account their interests and promoting independence.
Kerry
NDIS Support Worker
It's great to be able to share a laugh and a smile.
Carol
NDIS Support Worker
Reviews
"From the first encounter with staff until I had exhausted all my questions, I was very impressed with all aspects of this service. SAI was the most impressive, and friendly, of all 7 companies I contacted. I feel secure in the knowledge that SAI will take good care of me. A great company."
Marie (client)
Google review
"I love my choice of provider SAI. I am more than impressed with the quality of the home care givers, who have proven to be genuinely caring. SAI have set the standards high, and as a consumer I love and benefit from that. I can’t sing their praises enough."
Marylin (client)
Google review
"SAI is an excellent service with extremely knowledgable staff who take a client-centred approach to providing the very best quality service in order to meet the needs of their clientele."
Georgia (client)
Google review
"I was visiting my mother recently and was so happy to see my mother having a spark and happiness on her face after such a long time. Thank you very much SAI. Your carers touched our heart."
Barbara (client daughter)
Google review
"We have switched aged care company’s for my mothers care package. We now receive more hours, and have found the carers much more attentive. Renee our care manager has been great with the communication. We would recommend SAI because of their expertise and supporting us at last minute. Thank you, Tsobanos Family."
Danielle (client daughter)
Google review