Free care every fortnight

Free Care Program for anyone stuck on the waitlist!

Our Free Care Program provides you with up to 12 weeks of home care support at no cost – for anyone stuck on the home care package national waitlist for 6+ months.

Get extra help at home with no obligation or cost, including help with cleaning, meal prep, shopping, and more.

It's our way of giving back back to the community we serve, and help for you when you need it most!

 

Apply today

Talk to our friendly home care experts to get started

Provide us with contact details and a local home care expert will be in touch.


How it works

Step 1

Contact us

Fill in the form at the top of this page or call our team to discuss your situation & care needs.

Step 2

Care assessment

We complete all the necessary health & safety reviews and get you signed up.

Step 3

Getting started

We begin coordinating your weekly visits to get you that extra helping hand.

Have questions about the Free Care Program?

Who is eligible?

You only need to meet 2 criteria:

  • Have been on the National Waitlist for a Home Care Package for more than 6 months. 
  • Live in a post code that we service.
Why are you providing this service?

As a local provider, we’ve seen how stressful the waitlist can be on families in our community. This is our way of giving back and making life a bit easier while you wait for your package to start. 

Do I pay you back once I start my Package?
No! This care is totally free, you never have to pay us back.
Can I access CHSP services at the same time?

Yes. Our free support adds to any other care you are receiving.

Do I have to sign up with you once I get my Support at Home Package?
No, there is no obligation to sign with us once it is allocated.
Do I have to be approved for Support at Home Funding?

Yes. You need to be approved and on the waitlist to be eligible.

Are there any cancellation fees?

No, you can cancel any time without costs or penalties.

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Get free Home Care Advice

Call now on 03 8785 0999

Or, book a call with our Home Care Experts at a time that suits you